Policy
Shipping
Parcels leave the Nathdwara workshop after we photograph the actual piece and send that picture on WhatsApp.
In-stock items usually dispatch within four working days. Made-to-order pieces usually dispatch within ten working days after size is confirmed. Festival weeks can add time; we will tell you if they will.
A standard delivery charge applies below the free-delivery amount shown at checkout. We ship across India. Remote pin codes may take longer once the courier has the parcel.
You receive the tracking number on WhatsApp when the parcel is handed over.